OVERVIEW
30-Day Refund Policy
1. Introduction
At Creativitytek, we strive to provide high-quality educational content and a satisfying learning experience. If you are not satisfied with your purchase, we offer a 30-day refund policy to ensure your satisfaction.
2. Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- The refund request must be made within 30 days of the purchase date.
- You must provide a valid reason for the refund request, such as dissatisfaction with the course content or technical issues that prevented you from accessing the course.
3. Non-Refundable Items
The following items are not eligible for refunds:
- Courses that have been completed or where a significant portion has been accessed.
- Any downloadable materials or resources that have been accessed or downloaded.
4. How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at https://creativitytek.com/contact us/ with your order details and the reason for the refund request.
- Our support team will review your request and respond within 5 business days.
- If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
5. Partial Refunds
In some cases, partial refunds may be granted at our discretion. This may apply if you have accessed a portion of the course but are still within the 30-day refund period.
6. Changes to This Refund Policy
We may update this Refund Policy from time to time. We will notify you of any changes by posting the new policy on our platform. Your continued use of the platform after any such changes constitutes your acceptance of the new Refund Policy.
7. Contact Us
If you have any questions about this Refund Policy, please contact us at https://creativitytek.com/contact us/
Contact us for questions related to refunds.
